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Warranty and Claims
- Every care is taken for all our products. They are thoroughly checked for any manufacturing major flaw or defect. maximum of our products are made
- On handlooms, handcrafted and are hand embroidered, minor things are overlooked.
- Our products in pure new wool, pashmina, cashmere, lambswool, and blends with silk are beautiful, versatile and resilient naturally breathes for the year round comfort. Care for them and they will reward you with sheer luxury and warmth.
- If any piece is not found to entire customer satisfaction, it can be returned within 3 days of the receipt for another piece in exchange for the same value or more.
- Credit note can be issued for any difference if the customer chooses less value for exchange. This credit value can be adjusted with any future purchase unto 6 months. This exchange will not be granted for damages due to improper handling/staining at your end/ packaging during return of the shipment. NO EXCEPTIONS
Shipping Policies Ethnic Kashmir
Domestic Shipment:
- All packages are shipped within 3 Working Days
- We ship all packages with Bluedart, DTDC or TrackOn
- Orders will be send Tracking No
International Shipment:
- All international shipment will be charged $25 Addition Fees from the cost of the product from our web site (Price + $25)
- Packages can be Gift Wrapped at a additional cost of $5 (Price + $25 + $5)
- Packages will be shipped with Fed Ex, DHL and tracking no will be issued for the same.
- All packages are shipped within 3 Working Days
- Insurance is available at a additional cost
Please email us at info@ethnickashmir.com for any queries or concerns we shall reply back in 24 hours)
Payment Options
- You can pay us with Cheque or Online Bank Transfer to our ICICI account. Below are the details
- All international customers can pay us with paypal to email address payments@ethnickashmir.com
- Also International customers can do a direct bank transfer to our ICICI account. Below are the detail
Account Name: MS Enterprises
Account No:
SWIFT CODE:
Bank Info:
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